MANAGED SERVICES
Visibility. Response. Continuity.
Technology operations do not stop when the working day ends. Fronix combines monitoring, engineering expertise and structured service management to help organisations maintain visibility, respond to incidents and protect service availability.
OPERATIONAL CAPABILITIES
Keep the whole
environment in view.
- 0124×7 Technical Assistance
- 02Infrastructure Monitoring
- 03Security Monitoring
- 04Backup Management
- 05Patch Management
- 06Incident Management
- 07Endpoint Operations
- 08Technical Support
- 09Service Reporting
Coverage, response arrangements and service scope are defined for each engagement.
TELEMETRY TO ACTION
Monitor → Detect → Prioritise → Respond → Escalate → Resolve → Verify → Report
Illustrative workflow. No live monitoring data.
ENGINEERING WITH OPERATIONAL DEPTH
From enterprise platforms
to daily operations.
- Security Operations Centre
- Our Security Operations Centre (SOC) supports security monitoring and operations across enterprise technology environments.
- Private cloud & regional hosting
- We provide private cloud and regional hosting services supported by a dedicated colocation data centre.
- 24×7 Global Technical Assistance Centre
- Our dedicated Technical Assistance Centre (TAC) in Malaysia provides technical support for enterprise technology environments.
- NOC consulting
- We provide Network Operations Centre (NOC) consulting for enterprises in Malaysia, the Philippines, Taiwan, India and Qatar.
A structured service
Agree the scope. Establish the baseline. Connect telemetry. Define ownership. Review service performance and improve.
YOUR NEXT CHAPTER
Let’s build
what’s next.
From the architecture you need today to the operations you depend on tomorrow.
Discuss your support needs